FAQ
Questions about websites and Bulk SMS
Straight answers on website costs, hosting, M-Pesa payments, Bulk SMS pricing, sender IDs and our SMS API. Can’t find yours? Ask our team.
Website development
Explore Website DevelopmentHow much does a website cost in Kenya with Ndovubase?
It depends on the pages and features you need. We offer three packages (Basic, Business Website, and E-commerce & Real Estate) and quote every project on its scope. Send us your requirements and we’ll reply with a quote.
Do you provide hosting and a domain?
Yes. The Business Website package includes hosting and a domain for one year. Ask us about hosting for the other packages.
Will my website work on mobile phones?
Yes. Every website we build is mobile-first and responsive, so it works on phones, tablets and desktops.
Can you add M-Pesa payments to my website?
Yes. Our E-commerce & Real Estate package includes M-Pesa and card payment integration, product categories, and order and inventory management.
Will my website be SEO-friendly?
Yes. Every package includes basic SEO setup, and we build clean, fast pages with metadata search engines can read.
Do you offer support after launch?
Yes. Packages include one to three months of free support, and we offer ongoing maintenance after that.
Can you redesign my existing website?
Yes. We modernise existing websites while keeping the content and search rankings you already have.
Where is your team based?
Our team is in Westlands, Nairobi, and we build websites for businesses across Kenya.
Bulk SMS
Explore Bulk SMSHow do I start sending bulk SMS?
Sign up, top up your account, upload your contacts and compose your message.
How much does Bulk SMS cost in Kenya with Ndovubase?
Rates depend on the network and your top-up plan. On Safaricom, SMS cost KES 0.80 each on the Basic plan, falling to KES 0.40 on the Max plan (KES 400,000+ top-up). Prices exclude VAT. See the pricing page for every network.
Can I use my business name as the sender ID?
Yes. You can request a custom sender ID during onboarding, so your messages arrive under your business name.
Are there any setup fees?
No setup fees. You pay only for what you use.
Which networks can I send to?
You can send to Safaricom, Airtel Kenya and other Kenyan networks.
Do you have a Bulk SMS API?
Yes. You can integrate our SMS gateway into your own system or app over a RESTful API or SMPP. The API documentation is public.
Can I schedule messages?
Yes. The platform supports scheduled messaging.
Can recipients opt out?
Yes. Opt-out links and STOP keyword support help you comply with Communications Authority of Kenya rules.